Privacy Policy
Mental Health 1st, is committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website.
What Personal Information We Collect
We may collect the following:
- Full name, email, phone number, and address
- Date of birth and other contact information
- Health-related or insurance information (when voluntarily submitted)
- Communication preferences, including SMS consent
How Personal Information Is Used
We use this information to:
- Provide behavioral health services
- Schedule and manage appointments
- Respond to inquiries and requests
- Send reminders and other updates (only with your consent)
SMS Terms of Service
We collect your phone number only with your consent. We do not share your SMS consent with third parties or affiliates for marketing purposes.
Types of SMS Communications
- If you have opted in messages, you may receive:
- Appointment reminders
- Billing updates or insurance notices
- Follow-up care instructions
Message Frequency
- You may opt to receive 3–5 messages per week depending on your service
Fees
- Standard message and data rates may apply based on your mobile carrier
- International rates may vary
Opt-In Methods
- You may opt in to SMS messages:
- Verbally, during a phone call
- By submitting an online form
- By checking the SMS consent box on a form
Opt-Out Instructions
- You can opt out at any time by:
- Replying STOP to any SMS message
- Contacting us directly via phone or email
Disclosures
- Message and data rates may apply
- Message frequency may vary
- You may opt out any time by replying STOP
- For help, reply HELP or visit our Privacy Policy